Jivvr AI Autopilot
Local AI voice presenter · Actual interface with fictional demo records

A customer needs an answer, an appointment, or help with faulty equipment, and every request needs a clear next step.

Jivvr AI Autopilot uses your approved knowledge and procedures to act, resolving eligible work automatically and asking a person when human assistance is needed.

Start with a procedure in Suggest mode, then choose Complete mode when you are ready for eligible actions to run without approval clicks.

AI Autopilot can answer routine questions and move tickets to In Progress, then resolve eligible tickets after a clear closing acknowledgement.

With the SLA add-on, configured critical requests and recorded SLA breaches go to staff, helping your team focus on work that needs urgent attention.

With Work Planner and Asset Management enabled, AI Autopilot can book a phone appointment after agreement, or mark a linked faulty asset In Repair.

Assistance appears in Needs attention, with email and configured phone push alerts; a normal email reply gives private guidance, while Reply to customer sends a public response.

Track your shared AI allowance and activity in Analytics, then enter manual handling times to estimate the effort saved.

Enable other add-ons separately, get customer agreement before booking, and stay within your AI allowance with no automatic overage charges.

Put routine support on AI Autopilot, and give your team more time for the work that needs a person.