Small improvements. Less friction.
Browse previous release notes. For the tools available today, explore the product and add-on guides.
Version 2.1.0
October 15, 2025
Release
New Features
- •Advanced security dashboard with real-time threat monitoring
- •Session management with device tracking and force logout capabilities
- •Enhanced RLS policies for improved data security
- •Team workload management and capacity planning tools
Improvements
- •Ticket search improvements
- •Enhanced mobile responsiveness across all pages
- •Improved email notification templates with better formatting
Bug Fixes
- •Fixed infinite loading spinner on authentication pages
- •Resolved session timeout issues on long-running dashboard views
- •Fixed attachment preview not working for certain file types
Version 2.0.0
September 25, 2025
Major Release
New Features
- •Multi-language support (English, Spanish, French, German, Portuguese)
- •Custom dashboard builder with drag-and-drop widgets
- •AI-powered ticket triage and categorization
- •Advanced reporting with scheduled email delivery
- •Knowledge base management system
Improvements
- •Redesigned UI with improved accessibility (WCAG 2.1 AA compliant)
- •Performance optimizations reducing page load times by 40%
Version 1.5.0
September 10, 2025
Integrations
- •Slack integration with real-time notifications and slash commands
- •Jira bi-directional sync for seamless issue tracking
- •GitHub issue linking and PR mentions
- •Zapier connector for 5000+ app integrations
Version 1.0.0
September 1, 2025
Initial Release
Jivvr officially launches! Our initial release includes all core features:
- •Multi-tenant ticket management system
- •SLA tracking and escalation workflows
- •Customer portal with ticket submission
- •Email-to-ticket parsing
- •Team management and role-based access control
- •Basic analytics and reporting
Keep exploring.
See what is available today, or ask us about a product change.