Jivvr · Product · Add-ons · Pricing · Documentation

Simple beginnings

Start free. Add what helps.

Your ticket workspace is the starting point. Add capabilities individually as your needs become clear. Review current prices and billing terms in the marketplace.

Start with the free core

Popular add-on · Jivvr AI Autopilot

Put routine support on AI Autopilot.

Answer questions, move tickets forward and resolve routine requests automatically. Your team steps in when human help is needed.

Meet AI Autopilot Watch the walkthrough
Concept illustration of customer conversations flowing to completed work and human assistance

A little, or a little more.

Free ticket core

Give requests a home, a status and a next step.

Start free
Jivvr ticket list showing status, urgency and ownership
Free ticket core · fictional demo records

Optional paid add-ons

Add views, equipment context, planning and insight. Each add-on has its own price and terms.

Explore add-ons
Jivvr asset register with equipment records
Asset Management · paid add-on · demo records

What would help first?

Choose what you want to make easier.

Let routine support handle itself

AI chat and approved ticket actions. People step in for exceptions. From $40.83/month, billed yearly at $490; or $49 month-to-month. USD, before tax.

AI Autopilot

Keep track of equipment

Give support work the equipment context it needs.

Asset Management

Understand ticket activity

Step back and see where work is building up.

Analytics

Start with a clear picture.

The essentials before you choose your first extra.

Do I need a paid add-on to begin?

Start with the free ticket core. Optional add-ons extend capabilities or capacity; choose them when you have a need for them.

Where do I find the price?

Each available add-on page shows its current price and billing options. Review the final amount and terms in your workspace before activating.

Can I choose just one?

Yes. Add-ons are selected individually. Some depend on another capability; check the requirements on the add-on page before choosing.

What happens when I cancel an add-on?

Access and extra capacity depend on your active entitlement and billing terms. Review the cancellation details in your workspace before making a change.