A little know-how.
A lot more flow.
From your first ticket to the way your team works. Find the next step, try it in your workspace, and keep moving.
New here? Start with one request.
Create a ticket, give it an owner and take it through to resolution.
Your first request. A clear next step.
Set up your account, create a ticket and take it through to resolution. Add more only when you need it.
Open guide Daily workFrom “can you help?” to “all done.”
Capture the context, choose an owner and keep progress clear throughout a support request.
Open guide Daily workFind the tool for the job.
Understand the ticket core and choose optional capabilities for your workflow.
Open guide Daily workA shared queue. Clear ownership.
Invite the right people, assign requests and build a simple daily review routine.
Open guide Add-on guidesKnow the equipment behind the issue.
Build useful asset records and connect them with support and service history.
Open guide Add-on guidesMake room for the next job.
Connect the request with the time and people needed to complete it.
Open guide Add-on guidesGive requests a clear way in.
Start with manual tickets, then add a public portal or inbound email when useful.
Open guide Account & billingStart free. Keep the choices clear.
Understand add-ons, billing intervals and workspace capacity before activating a paid tool.
Open guide Account & billingBack to your workspace.
Help with signing in, invitations, permissions and finding the correct organisation.
Open guide ConnectionsConnect the work thoughtfully.
Choose a supported connection and confirm its requirements before building an integration.
Open guide Product tourTake a real look around.
Explore actual platform screens, with a guide to what each view is useful for.
Open guide HelpQuick answers. Less back and forth.
The essentials about tickets, add-ons, mobile use and getting support.
Open guide HelpA little help. A clear next step.
Find a guide, check service status or get in touch with the Jivvr team.
Open guideSome questions need a conversation.
Tell us what you’re working on. We’ll help you find the right direction.